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Extended Stay America - Charleston - Northwoods Blvd.
- Hotels
- N. Charleston, SC
About this business
Location details
7641 Northwoods Blvd., N. Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was just an average facility. It was inexpensive for a 2 night stay, the room was fairly clean and comfortable. So you get what you pay for.
Business response:
Dear Gwendolyn, Thank you for taking the time to connect with us about your time at our hotel. It is great to know you were pleased with most of your visit and liked your clean room. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
The staff makes our stay so much more pleasant.
Business response:
Dear Guest, Thank you for being our guest and reviewing your hotel experience. We work hard to provide high levels of service, and we're glad you were satisfied with the attentive service you received from our associates. Our team will be pleased to know they made your stay with us memorable. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon.Sincerely,Hotel Management
The room is simple but cozy and have everything you need for a short stay
Found a bug. No trash Can at all. Window cannot open wide!!
Business response:
Dear Victoria, We sincerely apologize for the situation you described. You are correct in expecting a comfortable and clean environment when staying with us. Although we regularly treat our property, we have contacted our pest control provider to address the issue as quickly as possible to uphold our company's high standards. We sincerely apologize for the maintenance issues with the window not opening wide enough. We must follow the processes to ensure each guest suite is well maintained. Thank you for bringing this to our ... read more
Good customer service not best property but decent
Business response:
Dear Albertisha, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. It is always a pleasure to read reviews complimenting our service and hospitality. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Hotel Management
We stayed in a room on the bottom floor and the people above us had no respect for the fact that we were below them. They were extremely loud, running back and forth and jumping up and down. I went to the front desk and complained. They spoke with the family above and the noise stopped for about 30 minutes. After that it sounded like the were purposely jumping up and down even harder then before. I complained again and was told they were already told to quite down and there was nothing else they could do. I had my 11yr old a... read more
Business response:
Dear Ruth, Thank you for reviewing your stay. We are glad you chose us for your visit and had a pleasant stay. However, please accept our apologies for the noise disturbances from other guests. While we know this cannot change your recent experience with us, our front desk is available at any hour to help make you as comfortable as possible for future visits. But they could not resolve the matter to your satisfaction. We will take steps to ensure these problems are handled better from now onwards. We are grateful for your fe... read more
Frequently asked questions about Extended Stay America - Charleston - Northwoods Blvd.
How is Extended Stay America - Charleston - Northwoods Blvd. rated?
Extended Stay America - Charleston - Northwoods Blvd. has a 4.2 star rating with 1,046 reviews.
When is Extended Stay America - Charleston - Northwoods Blvd. open?
Extended Stay America - Charleston - Northwoods Blvd. is open now. It will close tomorrow at 12:00 a.m.