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Extended Stay America - Charlotte - Tyvola Rd.
- Hotels
- Charlotte, NC
About this business
Location details
6035 Tyvola Glen Circle, Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quality Hotel with Welcoming StAdd The staff is very welcoming & accomodating. The manager takes her job a little too seriously and could be more pleasant when speaking to guests. Especially after banging on the door at 11:30 am when I had been a very good guest for a week already. Also they ran out of blow dryers which is quite inconvenient.
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you had a great stay with us and that our offerings were according to your expectations. However, we regret the inconvenience caused due to one of our associates and the lack of hair-dryer. .Your feedback is discussed with the appropriate team members as it will help us improve our service level. Thank you once more for being our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Great stay! It was great - very comfortable and convenient - polite helpful staff - will definitely stay here again.
Business response:
Barry, thank you for selecting Extended Stay America and for sharing your review. We are thrilled to read you were impressed with the service provided by our courteous staff and that you had a relaxing stay. Thank you once more for being our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Nice place Very nice staff
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found the staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Lots of amenities, customer service is what makes the stay worth while. They should get rid of the carpets, gives hotel a nasty smell
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here. It is delightful to hear you enjoyed your overall stay, and we are happy you were impressed with our service and amenities. However, we apologize for the odor coming from the carpet in your room. Be assured we will promptly take action to rectify the problem. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
the cleanliness of the room, very good comfort, the only drawback was that they did not deliver my invoice when I left the hotel, they agreed to send it to me by email and they did not.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-kept suite and had a wonderful stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - Tyvola Rd.
How is Extended Stay America - Charlotte - Tyvola Rd. rated?
Extended Stay America - Charlotte - Tyvola Rd. has a 3.6 star rating with 1,372 reviews.
When is Extended Stay America - Charlotte - Tyvola Rd. open?
Extended Stay America - Charlotte - Tyvola Rd. is open now. It will close tomorrow at 12:00 a.m.