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6035 Tyvola Glen Circle, Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bottom floors smelled like we were in a cheech and Chong movie I asked for more blankets and was told they had none. And was told when they finish washing some they would call, that never happened! Not know I accidentally walked in the supply room and saw blankets on the shelf. Kareem was cool though ... Great guy!
Business response:
Thank you for sharing your review about your recent stay. We apologize for the service issues and the odor you experienced on your visit. We will follow up on your concerns to ensure we are well poised to serve our future guests. We also appreciate you mentioning our staff member Kareem, and we'll be sure to share your kind words with him. Thank you again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Great
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Great staff for sure
Business response:
Ali, it is so lovely to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management
Chicken with Swift and welcoming. Corienne Smith (manager) had a warm Spirit beautiful smile and an awesome sense of humor I drive trucks and travel a lot so I've stayed at this particular hotel several times always a good experience clean and my dishes came on request.😁👍👍👍👍
Business response:
Thank you for your loyalty and the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Your recognition is appreciated, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very nice place to stay. The place was nice and clean. I just wish the TV had a bigger screen.
Business response:
Bhaki, it was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay at Extended Stay America. Your review is appreciated, and we hope to be your choice in the future as well. Sincerely, Hotel Management
I loved it , great place to stay , you should visit there any time
Business response:
Thank you for selecting Extended Stay America and recommending us. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management
The staff was excellent very friendly the place was clean and tidy
Business response:
Thank you for the great review! We are glad you loved our well-maintained property and friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. The entire team at Extended Stay America hopes to see you the next time you are in the area. Sincerely, Hotel Management
Extended Stay America - Charlotte - Tyvola Rd. has a 3.6 star rating with 1,372 reviews.
Extended Stay America - Charlotte - Tyvola Rd. is open now. It will close tomorrow at 12:00 a.m.