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Extended Stay America - Chesapeake - Churchland Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
3214 Churchland Blvd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Served its purpose Personally I would not stay at this hotel again but it served its purpose (a place to sleep).
Business response:
Your review for our hotel was recently brought to my attention. I am so disappointed that you were not comfortable during your stay. Please accept my apology. In response to your feedback, I am working with our staff to provide a clean and comfortable stay for our guests. Thank you for sharing your experience with us. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Extended Stay America Chesapeake Churchland Blvd. En entrant dans la chambre il y avait une senteur nésabonde. Le tapis était taché a plusieurs endroits. On ne savait pas si c était du sang ou du jus de tomate. Il y avait des brulures de cigarette sur la tête de lit, sur le lavabo et ainsi que sur le plancher de la salle de bain.Le climatiseur faisait un bruit d enfer et le retour d air sentait la cigarette et la poussière même si c était une chambre non fumeur.Nous avons passé la soirée l extérieur et sommes revenus seuleme... read more
don't stay here We had s terrible ant infestation. When reported to staff on duty, she looked at me like i was crazy and asked if i wanted to write a note for management. I ended up having to check out at 5:30 am due to the ants.
Mistake Selected this because of kitchen, but was a mistake, carpet stinks, room stinks, hotel stinks..
Business response:
The staff and I read your comments about your stay with us. The conditions you described are unacceptable, and I sincerely apologize for your experience. To uphold our company's high standards, we will strive to improve the quality of our services moving forward. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
I cut my 3 night stay to 1 night because this place was so bad. I could make an itemized list, but just don't stay here. I'm plenty comfortable in some run down hotels, but do not venture here.
I will NEVER stay here again. Waste of money.
Business response:
Bridgett - I appreciate you taking the time to post a review of our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to do so. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel.
Horrible Hotel This hotel was more like a motel. It was dirty, small, and absolutely nothing like the photos showed. The bed was very uncomfortable and I'm not sure I even had clean sheets on the bed in the room I stayed in. I would NOT recommend this hotel to anyone.
Frequently asked questions about Extended Stay America - Chesapeake - Churchland Blvd.
How is Extended Stay America - Chesapeake - Churchland Blvd. rated?
Extended Stay America - Chesapeake - Churchland Blvd. has a 3.2 star rating with 1,431 reviews.
When is Extended Stay America - Chesapeake - Churchland Blvd. open?
Extended Stay America - Chesapeake - Churchland Blvd. is open now. It will close tomorrow at 12:00 a.m.