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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly people
A lot of dining options nearby.
Business response:
Dear HWANTANG, Thank you for your recent review. It is great to hear how much you enjoyed your stay at Extended Stay America. Our guests often comment about our convenient location to nearby restaurants and shopping, and we're so pleased this was perfect for your visit as well! We look forward to having you as our guest whenever your travels bring you back again. Travel Safe! Sincerely,Hotel Management
The staff are never at the front desk you have to scream to get someone because there are always at the back people walking in and out without anyone saying anything to them
Business response:
Dear Melissa, We regret that we couldn't give you a better impression from the moment you arrived, and we apologize that our front desk team fell short of providing you with the excellent service we strive for daily. Such an instance is not the impression we want our guests to think of us. We are meeting with our staff members to discuss this situation and ensure our guests are warmly welcomed upon arrival and treated courteously and respectfully. We appreciate your feedback and hope you will consider giving us a second chan... read more
No sevice if less then 14 For the 11 days we stayed, not once was the beds turned nor towels replaced. Service was only done every 14 days. Kitchen was not equipped, had to request what we needed and carry it personally up to room.
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,396 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.