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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clerk was very unfriendly during check in.
Business response:
Dear Tom, Thank you for your review of our hotel. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you this was an isolated incident. Sincerely,Hotel Management
I enjoyed my stay and will be coming back.
Business response:
Dear Robin, We are pleased you chose Extended Stay America for your recent visit. We are thrilled that you loved our hotel, and we will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Hotel Management
Great place to stay
Business response:
Dear Gilberto, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. Thank you for choosing Extended Stay America, and we would love to welcome you back any time you are in the area.Sincerely,Hotel Management
Decent place but the maintenance is not good
Helpful staff
Business response:
Dear christina, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice whenever you visit our city.Sincerely,Hotel Management
Not bad, pleasant clerk, needs cleaning. Staff was friendly(except one older lady) and pet friendly (with a fee). Hotel needs a deep clean and detailed wipe down. Room was fine but carpet was torn and elevator was dirty and halls, walls and handrails were all very very dirty. Granola bar breakfast is a little lame, you should have something substantial. Put a garbage can at the back door so people don't leave trash everywhere. No smoking, but smelled smoke and other things all the time in the hallways. Very pleasant maid ser... read more
My best always
Business response:
Dear David, Thank you for sharing your feedback about your recent stay at Extended Stay America with us. We're glad you had a pleasant experience during your stay at our hotel. We appreciate your patronage and look forward to welcoming you back in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,396 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.