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15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
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Business response:
Dear David, Thank you for the generous rating of Extended Stay America. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Sincerely,Hotel Management
Great service
Ms.Diana at front desk was very humble and down to earth. She made our check in very easy and help us get in after long driving. These kind of people really makes a difference in hospitality field. All these 5 stars goes to Ms.Diana.
Business response:
Dear Deepak, Thank you for including Extended Stay America in your travel plans and reviewing your experience with us. We are fortunate to have such competent and exceptional team members like Diana, who is a perfect example of the passionate and dedicated spirit of service we value, and we are delighted that her caring hospitality was the highlight of your stay. We’ll be sure to share your compliments with her and the team to let them know their efforts are appreciated. It was a pleasure hosting you, and we hope to be your ... read more
Not at this time
Ok for the area Area was nice and safe but hotel could use some upgrades. We have stayed in Burr Ridge multiple times, with a large group that covered our expense, so we were on a budget this time. Price was good for location, which was right next to a great bunch of restaurants and grocery. (Go to Patti's Sunrise Cafe for breakfast as it was amazing! Avoid La Cabanita, as it is way overpriced and quality has gone way down of the last few years!)Upon our check in, we were given a room that wasn't cleaned (not the check-in st... read more
Business response:
Dear DEBORAH, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved. Considering our price, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,351 reviews.
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.