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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When I asked for a tiny bottle of conditioner, which is standard in most hotels, I got a snotty reply that I should bring my own. I wasn’t expecting much beyond the usual small hotel bottle. There were also no kitchen supplies. No pots, pans, anything. So I would recommend you pass on a stay here unless you want to bring everything. In my rating, oversold and disappointing.
Business response:
Dear Beth, Thank you for posting a review. We are sorry you felt your room lacked the desired amenities, and we regret the unsatisfactory service you received from our associates. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay; therefore, we are sorry that this was not your experience. We are reviewing these concerns with our associates to ensure we promptly and appropriately respon... read more
The property is conveniently located near everything.
Business response:
Dear Darian, It was a pleasure having you stay with us at Extended Stay America. We are glad you enjoyed most of your visit and were impressed with our services and location. Thank you for this valuable feedback, and we hope to have another opportunity to provide you with another memorable trip when you are in the area again. Sincerely,Hotel Management
Friendly people
A lot of dining options nearby.
Business response:
Dear HWANTANG, Thank you for your recent review. It is great to hear how much you enjoyed your stay at Extended Stay America. Our guests often comment about our convenient location to nearby restaurants and shopping, and we're so pleased this was perfect for your visit as well! We look forward to having you as our guest whenever your travels bring you back again. Travel Safe! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,351 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.