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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice restful night
Business response:
Dear Aidal, thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Comfortable and convenient The kitchen equipment (frig and stove) was a little run down, but worked. Please note that you have to ask for kitchen supplies (pots, glasses, silverware, coffee maker) from the front desk. And bring your own dish soap, saran wrap, salt and pepper, etc. You also have to ask for a hair blower as there is not one automatically in the room. Was great to have ample onsite parking. The staff was very helpful!
Business response:
Dear Brenda, thank you for your recent stay at Extended Stay America. We are glad you could appreciate all we offer, most notably the convenient parking. We also have hairdryers and certain complimentary toiletries available at the front desk. You can reach out to them anytime for items you need to make your stay more comfortable; we are always here to help. We look forward to your next visit.Sincerely,Hotel Management
Nice hotel in great location. We have stayed here before and the hotel is ok. We had a spacious room but the hotel needs updating and refreshing. Definitely clean. Light grab & go breakfast. I’d like a keurig coffee pot in room for one serving.
Nice and clean. The host that greeted us and was there when we checked out was wonderful! I believe her name was Alisha. Everything was clean, but worn condition.
Business response:
Thank you so much John for your review I hope to see you again in the future. The young lady at the desk name is Ashley and I will be sure to let her know.
The bathroom needed more cleaning and the room needed to be dusted. Smells like a hundred year old book. Bushes in the parking lot were covered in spider nests.
Business response:
Dear Arlin, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Que estaba serca del evento que tenia, y hace falta mas limpieza en los cuartos y mas mantenimiento
Business response:
Dear Angel, thank you for sharing your experience with us! It is delightful to know you had a great stay at Extended Stay America, and our location was convenient for your needs. We are looking forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Thank you
It was an older room that could use some updating for sure.
Business response:
Dear Emily, thank you for being our guest and sharing your feedback. Unfortunately, some areas within the hotel are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Recomendado Lugar tranquilo, a 30 minutos del aeropuerto, lugares de comida cercanos, buen ambiente y limpio.
Business response:
Denada
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,396 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.