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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
My room had strong smell of anti mold spray. Also,the refrigerator door was permanently stained and should be replaced immediately. Also two drawers on one dresser were broken, and should be replaced.
Business response:
It was a pleasure to have you as our guest. We truly apologize for the many difficulties you faced during your stay with us. The housekeeping team and maintenance team has been made aware of the in-room problems you described and we will ensure these are taken care of. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Basic place to stay for a quick trip. Nothing special. Bed skirt was very very dirty, as was floor, a bit dusty. But otherwise comfortable.
Business response:
Erin, thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the cleanliness issues you experienced in your room. We take great pride in the cleanliness of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management
Great value, safe and clean. This hotel is an excellent value. Clean rooms, easy parking, safe environment, relatively low rates. Not fancy but perfect when you need a safe, clean room at an affordable price. I have stayed here 3 different times, and each experience was great. I will likely stay here again in the future. Also, this is the BEST option in the area for budget-priced hotels. I have tried them all, and this is my experience.
Business response:
Tom, thank you for making Extended Stay America your home away from home. We regularly receive praise for our spotless rooms, and we are glad you enjoyed the relaxing atmosphere. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon. Sincerely, Hotel Management
Big beautiful room & it was quiet!
Business response:
Michelle, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your comfortable room. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Simple and easy for a quick stay. Definitely not a fancy hotel with lots of amenities.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Everything good, room are big, and good price deal
Business response:
Thank you for choosing Extended Stay America. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,351 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.