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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Too expensive Too expensive, wasn't made aware that I had to pay an additional deposit when I checked in! When we checked out they forgot to give us the deposit back until we asked for it! They called me to seeing I was checkin in 6 hours after I already checked in and had keys! No coffee or breakfast!
Adequate I'm used to staying at a full service hotel, so I'm a bit snobbish. My reservation was lost at the normal hotel and everything else was sold out. There is no ice machine, but the front desk manager went out and bought some for me. The entry and lobby were not well maintained. The halls smelled of smoke. They do not do daily housekeeping, which I didn't know, but the manager brought me fresh towels when I called. Overall, the staff were great, but I wouldn't stay there again as it does not have the amenities I'm used... read more
nice place to stay. hotel was clean and bed very comfortable. close to Burr Ridge shopping and many restaurants. also close to I55 and about 20 minutes from Midway airport.
Business response:
I'm glad to read in your review that you had a pleasant stay with us. We aim to provide a comfortable and relaxing experience. It's also good to know how you liked our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Getaway Relaxation!!!!
Business response:
We are are glad that you had a relaxing time at our hotel. We hope you come back to stay soon.
Nice hotel for a short stay Close to shopping and highways. Clean room, very friendly staff. Would stay there again. Easy to get to everything you need.
Smokey hotel The hotel is very basic , few amenities and it smelled like smoke everywhere
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. To uphold our company’s high standards, I will make sure we are implementing deep cleaning procedures to ensure that your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other... read more
The room was comfortableft but was ordinary. It was interesting not to have maid service.
Business response:
Thank you for providing us with details about your stay. Please accept our apologies that our housekeeping services were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Still, I am glad to read that we were able to accommodate your needs with a comfortable stay. Your feedback is very important to us, so thank you for sharing. Thank you again for posting your review. I do hope that you will retur... read more
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,351 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.