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Extended Stay America - Chicago - Elgin - West Dundee
- Hotels
- West Dundee, IL
About this business
Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.
Location details
2185 Marriott Drive, West Dundee, IL, 60118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front staff are very accomodating and helpful.
N/A
Business response:
Dear Hortencia, Thank you for staying at our hotel. We hope your overall experience was pleasant, but we apologize if we did not meet all of your expectations. We appreciate you taking the time to post your feedback, and we hope to accommodate you again in the future. Sincerely, Hotel Management
Small roaches seen crawling on sink and bathroom floor. I’m giving an overall 3 bec the staff are nice. Their grab and go breakfast is very minimal to nothing.
Business response:
Dear Melanie, thank you for your honest feedback. While we’re glad to hear our staff made a positive impression, we sincerely apologize for any issues you experienced. This is not the standard we aim to provide, and your concerns have been shared with our team to investigate immediately. We appreciate you bringing this to our attention and hope to provide a much better experience in the future. Sincerely, Hotel Management
No one at front deck when I tried to check out
Business response:
Dear Alvin, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced during your departure. It is our goal to provide attentive service at all times, and we regret that we fell short in this instance. Your comments have been shared with our team to ensure better coverage and responsiveness moving forward. We appreciate your patience and understanding, and we hope for the opportunity to serve you more efficiently in the future. Sincerely, Hotel Management
The managers and staff are very nice and helpful.. A+++
Business response:
Dear Dave, thank you for the kind words! We're thrilled to hear our managers and staff left such a positive impression. Providing helpful, friendly service is always our goal, and feedback like yours reminds us why we love what we do. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Dear Juan, thank you for taking the time to leave this review. We are so pleased to see that you had such a positive stay and hope to welcome you back soon! - Sincerely, Hotel Management.
Business response:
Dear Camille, thank you so much for your rating! We are thrilled that you had a good experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back on your next visit. Sincerely, Hotel Management.
Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee
How is Extended Stay America - Chicago - Elgin - West Dundee rated?
Extended Stay America - Chicago - Elgin - West Dundee has a 4.3 star rating with 432 reviews.
When is Extended Stay America - Chicago - Elgin - West Dundee open?
Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.