Extended Stay America - Chicago - Elmhurst - O'Hare

Naseem 

on Expedia

3 months ago

It was much too expensive against the state of the property. Not offering proper and enough breakfast. 

Myles 

on Expedia

3 months ago

Place is dirty and they never cleaned the room, even when requested. It’s old, dirty, and nasty 

Alyssa 

on Expedia

3 months ago

We have never stayed at such an unsafe hotel before. The people that lived there were very concerning, majority were high on something. Our room constantly smelled like wet dog. This morning there was a dog outside of our room that was viciously growling and barking. My sister stayed in another room on the first floor that was infested with ants crawling on the wall. All around awful. 

Chante 

on Expedia

3 months ago

I had to refund the stay because there was only one room available and it smelled like smoke. I was told to sign a form that agree not to smoke in the rooms; just to get a room that smells like smoke. It was a horrible experience and unacceptable. 

Philip 

on Expedia

3 months ago

This has got to be one of the worst hotels I've ever stayed at. It almost felt like a crack house and not a good one. The room smelled like smoke even though it's supposed to be non-smoking and smelled like pee. I called ahead for a late check-in because of a flight but when I showed up nobody was here to check me in finally a lady did come to help me and she was as nice as she could be but it was late. The room was definitely dirty the door had weird stains on all over it the floor was sticky. Some of the towels were yellow... read more

Katherine 

on Expedia

3 months ago

Facility assured me that I would have a handicap room upon reservation. I was assured again the day prior to check-in. Then upon check in I was told that the room was occupied by a long term tenant WHAT????? 

Carl 

on Expedia

3 months ago

Trust your instinct... Pick another place Checked in very late due to a missed connection at O'Hare. The only reason I did not leave and request my money back was that this was my one option to get 3 hours of sleep at that point. Trust your instincts, this place is disgusting. It was dirty and smelled terrible. Fresh blood stains on carpet and parts of the kitchen had not been cleaned in a while... Or ever. Front desk was nice and polite which is pretty much the only good part of my stay. 

eric 

on Expedia

3 months ago

Assigned the wrong room from what i booked 

Shaye Aleksandr 

on Expedia

4 months ago

Dirty, it says “breakfast included” but in reality I wouldn’t call that a breakfast at all, noisy and smelly