Extended Stay America - Chicago - Elmhurst - O'Hare

John 

on Expedia

7 months ago

Black mold all over 

Lisa 

on Expedia

7 months ago

Really needs an update and remodel 

Julian 

on Expedia

8 months ago

Horrible service. 

Igor 

on Expedia

8 months ago

They charged me $27.5 for 1 night for my small dog though there was no info about it when booking on Expedia. Also they have so old fridge and heater that when they turned on every 2 hours it was so loud that I couldn't sleep. I don't recommend this hotel. 

Frank 

on Expedia

8 months ago

The Room look very dated, old, and the security latch was broken. The night attended said there was no one who could fix the door safety latch. When i woke i saw that the walls was damaged with a big 4 inch dint and another 4 inch hole. I explained to management of these issues and should not be charged for any damages. I was only given 15 percent discount, where it should have been much more since my security of being safe was not given. 

Zohaib 

on Expedia

8 months ago

The overall stay was ok. I had a non smoking room and all room on my floor were non smoking but as soon as i came on my floor there was a very strong smell of marijuana. I tried to go back to front desk and complaint but no one was available. The worst part is that i got 3 reminder from the hotel about not smoking and here people are smoking in non smoking room and no one cares. I was tired so stayed in this hotel, never again 

Gloria 

on Expedia

8 months ago

Horrible place! Will not stay there ever again. Dirty room, hairs on the sheets and dirty pillows. Building looks like it hasn’t been cleaned in years. I do not recommend. Did not sleep comfortably.