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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Outdated furnitures and bathroom.
Floor needed mopping—black with dirt that appeared when wiping up something. Long hair in bed. No breakfast. Expensive. Convenient. Quiet.
Business response:
Dear Claire, Thank you for sharing your experience. While we're glad you found the location convenient and the environment quiet, we sincerely regret that the condition of the room did not meet expectations. Cleanliness is a priority, and the issues you described do not reflect the standards we aim to uphold. Your comments have been shared with our housekeeping team for immediate review. We appreciate your honest feedback as we work to enhance the guest experience, and we hope to have the opportunity to welcome you again for... read more
The kitchenette and the quietness
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.