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Extended Stay America - Chicago - Gurnee

3.7
  • Hotels
  • Gurnee, IL

About this business

HospitalityHotels

Location details

5724 Northridge Dr., Gurnee, IL, 60031, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.71,182 reviews
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Lee's profile image
Lee 
2 weeks ago

👍 

Business response:

Dear Guest, Thank you for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Hans's profile image
Hans 
a month ago
Abe's profile image
Abe 
2 months ago

Outdated furnitures and bathroom. 

Hans's profile image
Hans 
3 months ago
Claire's profile image
Claire 
5 months ago

Floor needed mopping—black with dirt that appeared when wiping up something. Long hair in bed. No breakfast. Expensive. Convenient. Quiet. 

Business response:

Dear Claire, Thank you for sharing your experience. While we're glad you found the location convenient and the environment quiet, we sincerely regret that the condition of the room did not meet expectations. Cleanliness is a priority, and the issues you described do not reflect the standards we aim to uphold. Your comments have been shared with our housekeeping team for immediate review. We appreciate your honest feedback as we work to enhance the guest experience, and we hope to have the opportunity to welcome you again for... read more

Jennifer's profile image
Jennifer 
5 months ago
Julianne's profile image
Julianne 
5 months ago

The kitchenette and the quietness 

Hans's profile image
Hans 
5 months ago
Hans's profile image
Hans 
6 months ago

Frequently asked questions about Extended Stay America - Chicago - Gurnee

How is Extended Stay America - Chicago - Gurnee rated?

Extended Stay America - Chicago - Gurnee has a 3.7 star rating with 1,182 reviews. 

When is Extended Stay America - Chicago - Gurnee open?

Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.