This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The advertised breakfast was nutrigrain bars. Overall we were just looking for a place to sleep with breakfast. The beds were uncomfortable and the muffins they mentioned the night before did not materialize. We had to go to Dunkin before my daughters game
Business response:
Dear Guest, We apologize for the disappointment you experienced during your recent stay. Your comments regarding the breakfast offerings and the comfort of our beds are concerning, and we regret that we did not meet your expectations. Providing our guests with a pleasant and convenient experience is vital to us, and we understand your frustration. Please know that we have taken note of your feedback and will improve our breakfast offerings. We apologize for any inconvenience caused and appreciate your understanding. We hope ... read more
The staff here were the best part of the stay! Brian (both of them) were so friendly and helpful! The location was walking distance to Six Flags (saved $20 in parking by parking in the hotel lot and walking 20 min to six flags). The beds were small (for two persons) but comfortable.
Business response:
Dear Naya, Thank you for your feedback! We are delighted to hear that our staff, especially both Brians, made your stay at Extended Stay America enjoyable. It is great that our location saved you parking for Six Flags. We hope to welcome you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 4.3 star rating with 849 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.