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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff. Room was clean. Nice size. The mini kitchen comes in handy for cooking. There is a pet free of $25 a day for the 1st 5 days and $10 a day after that. I enjoyed our 2 week stay and I would stay again if I had to.
Business response:
Dear LaSondra, Thank you for sharing your positive experience at Extended Stay America. It's lovely to hear that our team made you feel welcome and that the room's amenities, including the kitchen, added to your comfort. We're glad to know you enjoyed your stay and appreciate your feedback on the pet fee. We hope to have the pleasure of hosting you again.Sincerely,Hotel Management
It's good
There were no problems during check-in. My keeps were constantly deactivating, the issue was resolved by the front desk everytime without issue. There were some minor maintenance upkeep issues with the room, nothing that would require changing hotels though. I assume the issues will get resolved in due time.
Business response:
Dear JAMES, Thank you for your feedback. I'm glad to hear that the check-in process went smoothly and that the front desk was able to assist with the key issues. I apologize for the minor maintenance concerns you encountered. Please rest assured that we are addressing these issues to improve our guest experience. Your patience and understanding are greatly appreciated, and we look forward to providing you with a more seamless stay at Extended Stay America in the future.Sincerely,Hotel Management
I liked that I was able to check in and out efficiently. The whole process was quick and easy. The room was clean and comfortable.
Nice place, staff were friendly.
Business response:
Dear Kristian, Thank you for your kind words about Extended Stay America. We're thrilled to hear you enjoyed your stay and found our team welcoming. We look forward to hosting you again and ensuring your next visit is just as pleasant.Sincerely,Hotel Management
Over all very clean, however I got the wrong size bed when I asked for a king I got a queen, also the bed was oddly lumpy
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 4.3 star rating with 849 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.