Extended Stay America - Chicago - Gurnee

Jay Dee 

on Expedia

a year ago

We flew in from California for my sons Navy graduation. We arrived around midnight. Check in was easy and the lady was very nice and helpful. We got to our room and everything looked good until my 5 year old needed to use the restroom. I was shocked to say the least. Fecal matter splatter on the toliet lid and underneath the lid. It was so late my husband had to clean it. What made matters worse was next morning my husband went to speak to the manager about it and he actually jumped down my husbands throat saying he personal... read more

Jason 

on Expedia

a year ago

Hairy with no elevator. Mostly clean except for hair all over the bathroom. Elevator was broke and a 3rd floor room sucked because of it. They should put things like that on the website. 

JOSEPH 

on Expedia

a year ago

Stayed at this hotel as an alternative to Super 8 across the street. We normally stay there b/c it is close to Six Flags. The Super 8 reviews were terrible, therefore we looked for an alternative. Rooms clean, but sink clogged for our stay rm (306), Surprised NO coffee maker or coffee in rooms! The noise from the Hwy kept all three of us up. And for one night the people next room were loud! Manager had to come and tell them to turn down the noise. Surprised did not have coffee "all" day in reception area. Close to Olive Gard... read more