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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
On this particular stay, the water was really cold and the bathtub was dirty 😡
Business response:
Dear Clara, Thank you for sharing your review with us. Please accept our sincerest apologies for the issues you experienced in your room. We will convey these concerns to the proper individuals, and we thank you for sharing this with us. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again; we wish you all the best with your travels.Sincerely,Hotel Management
Consistently good all the way around. Very friendly staff
Staff was presence and professional. knowable of area in providing me with directions to places I wanted to go. I would come and stay at facility again.
Business response:
Dear Robert, Thank you for posting such kind comments about our hotel, especially our staff. We try to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.SincerelyHotel Management
All was good with the property. The only thing that I disagree with is having to ask for kitchen items from the front desk. An extended stay should have the items already in the kitchen. The guest shouldn't have to ask for the items in my opinion...
Business response:
Thank you for taking the time out of your busy day to fill out a survey. We hope to see you again in the future. Have a great day.
Business response:
Thank you for taking the time out of your busy day to fill out a survey. We hope to see you again in the future. Have a great day.
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 4.3 star rating with 849 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.