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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that I was able to check in and out efficiently. The whole process was quick and easy. The room was clean and comfortable.
Nice place, staff were friendly.
Business response:
Dear Kristian, Thank you for your kind words about Extended Stay America. We're thrilled to hear you enjoyed your stay and found our team welcoming. We look forward to hosting you again and ensuring your next visit is just as pleasant.Sincerely,Hotel Management
Over all very clean, however I got the wrong size bed when I asked for a king I got a queen, also the bed was oddly lumpy
The advertised breakfast was nutrigrain bars. Overall we were just looking for a place to sleep with breakfast. The beds were uncomfortable and the muffins they mentioned the night before did not materialize. We had to go to Dunkin before my daughters game
Business response:
Dear Guest, We apologize for the disappointment you experienced during your recent stay. Your comments regarding the breakfast offerings and the comfort of our beds are concerning, and we regret that we did not meet your expectations. Providing our guests with a pleasant and convenient experience is vital to us, and we understand your frustration. Please know that we have taken note of your feedback and will improve our breakfast offerings. We apologize for any inconvenience caused and appreciate your understanding. We hope ... read more
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 3.7 star rating with 1,182 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.