Extended Stay America - Chicago - Itasca

Business response:

Thank you for choosing the Extended Stay America for your overnight stay. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We're glad to know our wonderful location was convenient for you and that you enjoyed the service provided by our superb staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Samuel, thanks for the feedback. We are glad to read you had an overall pleasant visit and liked your room. However, we are disappointed by the interaction with our staff. Your valuable comments will be shared with our team to prevent future mistakes. We hope you will stay with us again so we can provide the service you deserve. Sincerely, Hotel Management 

Business response:

Sam, thanks for staying with us and recognizing our Front Desk team! Making our guests feel welcome and at home is the goal of every team member, and they will be happy to hear their efforts were noticed. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

Robert, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept property, location, and hospitality, made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management