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Extended Stay America - Chicago - Itasca
- Hotels
- Itasca, IL
About this business
Location details
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
It was decent. I enjoyed having a room to me self.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked your well-appointed suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The staff were pleasant and It is very affordable.
Business response:
Lachance, thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our associates and that you had a pleasant time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The room was very clean. We only stayed one night and needed to check out very early before checkout time. We had to ring a bell and it took front desk lady awhile to get there. She look like she had been sleeping in back. She made it seem like it was a problem we were checking out so early. She acted like we were bothering her sleep. She said people usually check out at 11. We had a early flight and needed to be gone before then. There also was a guy from the hotel waking his dog without a leash and the dog ran up in my sis... read more
Business response:
Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
No working light by the bed! No silverware, plates, bowls or pots & pans!
Business response:
We are pleased to see you enjoyed your stay with us. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. We will remind our front desk to communicate this more clearly going forward. Your feedback regarding the lights will be shared with the maintenance team so that corrective measures can be taken. It was our pleasure accommodating you, and we look forward to... read more
Frequently asked questions about Extended Stay America - Chicago - Itasca
How is Extended Stay America - Chicago - Itasca rated?
Extended Stay America - Chicago - Itasca has a 3.9 star rating with 1,731 reviews.
When is Extended Stay America - Chicago - Itasca open?
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.