Extended Stay America - Chicago - Itasca

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Please accept my sincere apology for the difficulties you encountered in your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

We appreciate your rating and are happy you liked various aspects of your stay. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen. We hope to see you again soon! Sincerely, Hotel Management 

Business response:

Thank you for reviewing our hotel. Please accept our apologies for the cleanliness issue you had in your room. We have discussed your feedback with our housekeeping team, and we’re taking the appropriate steps to ensure that this does not happen again. we believe you'll see that this was an isolated incident. We hope you will give us the opportunity to prove this to you on your next trip to Itasca. Sincerely, Hotel Management 

Business response:

We appreciate you for taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed your stay with us. Your feedback is shared with our housekeeping team to be more diligent going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Robert, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at the Extended Stay America. We are thrilled to read you liked our well-maintained hotel and the courteous service provided by our friendly associates. On behalf of the entire team, we would like to invite you for another outstanding visit. Sincerely, Hotel Management