Extended Stay America - Chicago - Itasca

Business response:

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen. We hope to see you again soon! Sincerely, Hotel Management 

Business response:

Thank you for reviewing our hotel. Please accept our apologies for the cleanliness issue you had in your room. We have discussed your feedback with our housekeeping team, and we’re taking the appropriate steps to ensure that this does not happen again. we believe you'll see that this was an isolated incident. We hope you will give us the opportunity to prove this to you on your next trip to Itasca. Sincerely, Hotel Management 

Business response:

We appreciate you for taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed your stay with us. Your feedback is shared with our housekeeping team to be more diligent going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Robert, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at the Extended Stay America. We are thrilled to read you liked our well-maintained hotel and the courteous service provided by our friendly associates. On behalf of the entire team, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Robert, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the nice rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

We are so happy you enjoyed your stay at Extended Stay America Thank you for mentioning our easily accessible location. Your feedback in regard to the elevator will be shared with our maintenance team so that corrective measure can be taken. It was a pleasure having you as our guest, and we hope to see you again on your next visit to the area. Sincerely, Hotel Management 

Business response:

William, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management