Extended Stay America - Chicago - Itasca

Business response:

Donna, thank you for your excellent review of Extended Stay America. We’re thrilled to know you loved your comfortable accommodation and that you found us to be at a great value. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Brian, thanks for the feedback about your stay at our hotel. We are pleased to know you had a relaxing stay with us and were impressed with our affordable value that we offer our guests. Kindly note kitchenware is available at front desk to ensure its cleanliness. We hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your experience at our hotel. Although you liked certain aspects of your stay, we apologize for the inconvenience you had while you were here. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments to step up their game and work more diligently going forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management 

Business response:

Jose, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Thank you once again for choosing us, and we look forward to welcoming you again soon at your second home. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management 

Business response:

Wow - Robert, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management