This profile has been claimed by the business owner or representative.
Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Michael, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Attending a conference nearby. Great convenience Had a great deal of clothes and work to do. Plus love the refrigerator and privacy for a week long stay. WiFi works. Good space in closets. Next to a Wendy's so if wanted could go there. Nice staff.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Angelique, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Not used to business travelers My flight got in late so I had to check in around midnight. The night desk employee barely spoke english and had no access to the computer system so she couldn't find my reservation. She also seemed to be wearing pajamas. There was shampoo but no conditioner. I had to call and ask for a hair dryer. The "free breakfast" is a shelf of granola bars and packaged muffins. The bed was fine, the room was clean.
Business response:
Adri, thanks for being our guest. We are glad you had an overall pleasant visit and that you liked the cleanliness of your room. That being said, we are sorry for the service issue you experienced here and regard the inconvenience it caused. Your feedback will be shared with the appropriate individuals in an effort to improve our service and facilities. Thank you again for taking the time to tell us about your stay. We hope to welcome you back soon! Sincerely, Hotel Management
Quiet Pretty decent, hotel staff was very nice and attentive. Smell of cigarettes lingers in hallway but tolerable. Worth the pay.
Business response:
Mari, thank you for choosing to stay at Extended Stay America. We are happy to know you liked our courteous associates and that you had a pleasant experience here. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Ramon, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Very nice ..feel like home Very nice quite ambiance,everything is nice.im getting use to it to be here...nobody give you a hard time..very accomodating crew john...like a dad to me;)...
Business response:
Jennifer, thank you for making Extended Stay America your home away from home. We are delighted to read you loved the service provided by our courteous associates and were impressed with all that we have to offer. Your compliments will be shared with the team for a job well done. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
David, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Night to remember Very nice hotel..all you need from microeavrs to utensils...perfect kitchen...
Business response:
Thank you for evaluating your stay at Extended Stay America. We are thrilled to know you enjoyed your time with us and that you were impressed with the comfort of your well-equipped room. We're pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,264 reviews.
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.