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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
HIGHLY DOUBT WE WILL COME AGAIN When you run water in the bathroom sink, the water took forever to go down. There were several instances when we went to the front desk and no one was present.
Business response:
Thank you for your review. We cannot apologize enough for the poor service you received during your stay with us. Your comments have been shared with our team to be sure we meet the high standards you expect from our brand every single stay. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Awesome staff Staff was amazing, helped my wife find her hearing aid that she had forgotten after we checked out hours later. Thank you
Business response:
Thanks for the awesome feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
The staff was very friendly and accommodating. The room smelled like weed when I got in, and the bed and pillows weren't very comfortable. Still a good stay.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Hotel was nice. Staff was very welcoming and the room was decent. Location was great.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management
Great stay Hotel very clean staff super friendly very secure. And the weather was bad with snow , they had the outside area covered no ice very clean .
Business response:
Brandon, thank you for the 5-Star review! We are glad you liked our well-maintained property and the courteous service provided by our team. Our staff has appreciated you for recognizing their hard work. Reviews such as yours mean a lot! Thanks once more, and we look forward to welcoming you for another outstanding stay. Sincerely, Hotel Management
Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management
Very friendly, courteous, and professional staff. Smooth, quick check in. The room was comfortable and while not dirty, I could tell hadn't been thouroughly cleaned and the window was wide open when I walked in. Also, someone was smoking all night on my (non smoking) floor. Otherwise it was a very pleasant stay and I will be back regularly!
Business response:
Beth, thanks for reviewing your visit at Extended Stay America. We are pleased to know you liked many aspects of your stay with us and were impressed with the courteous service provided by our staff. However, we are sorry for the inconvenience you had while being here and your feedback will help us improve our future guest experiences. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Good Stay Great View to the Highway. But great service.
Business response:
Sergio, thank you for staying at Extended Stay America. We are delighted to read you had an enjoyable time with us and that you liked our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 4.3 star rating with 1,065 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.