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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Spartan 1. No maid service... 2. Smoking all around my room when this is supposed to be a Non Smoking hotel. 3. To be fair, the accommodations were very clean, staff was more than helpful.
Good alternative near the airport Nice option to stay when flights are canceled, be aware that night shift does not have computer access so the next day your room can be booked by someone else too :(
Nice hotel close to airport It's best for location and money. :-)
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our overall accommodations and convenient location at a great value. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future!
Odd room layout with very little room between bed and bathroom enterence! But overall a good stay, good service, and good quality!
Business response:
Susie - Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to welcoming you back in the future!
Recommended stay Stayed 2 nights for a weekend seminar. The hotel served it's purpose and having a kitchen to cook in was great.
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our clean rooms with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future.
Nice hotel close to Rivers Casino I came in to a room that was very well set up,however the carpet could've been cleaner. The bed was comfortable and the kitchen had all the benefits of home. Sidenote:The "breakfast"is truly pick up and go.
Business response:
Thank you for the feedback about your stay at our hotel. I am thrilled to read your remarks about the room set-up, comfortable bed and the kitchen being beneficial to you. Still, I am very sorry to hear about the cleanliness of your carpet. Our housekeeping staff has been made aware of this issue and is working to remedy it as soon as possible so it does not affect our future guests. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you... read more
It was nice room Staff was nice ,room furniture was dirty sofa and chairs other than that it was a nice place to stay
Business response:
Thank you so much for posting a review of our property. I am glad to read that you were pleased with our staff attitude. We appreciate you letting us know that the sofa and recliner need some deep cleaning, that is something we will take care of right away. We are sorry for this issue, but are happy to read that we provided you with great customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,890 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.