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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the location is great, near to everything, close to exprex way, the place is clean and quiet, i highly recomended
Business response:
Dear Rocio, thank you for your fantastic review! We’re thrilled to hear that you enjoyed our convenient location, cleanliness, and quiet environment. Your recommendation means a lot to us, and we’re delighted that we could meet your expectations. We look forward to welcoming you back for another great stay! Sincerely, Hotel management.
Good value but understand... With the cost being under $70/night and beingjusta bit from woodfield mall, it is a great value. However, the rooms smelled funky everytime i entered but smell disappeared as i was in the room. Bed didnt have a good quality blanket. The bed also slid on the floor.
Business response:
Dear Anonymous, thank you for your feedback! We're glad to hear you found our rates and location to be great values. We apologize for the issues you experienced with the room's smell and the bed's stability. We're currently addressing these concerns to ensure a more comfortable stay in the future. Your input is invaluable, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to better serve you on your next visit! Sincerely, Hotel Management.
Business response:
Dear Lexiona, We sincerely apologize for any inconveniences during your stay. We always aim to deliver the best possible experience, and apologize for missing the mark on this occasion. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent stay you should have experienced on this visit. Sincerely, Hotel Management
Not what Extended Stay represents. Not good at all. I've stayed at other hotels from that chain and they have been better than this particular hotel. They did not provide us with any kitchen utilities like pots and pans. If its an extended stay with a full kitchen, then there should ve the other items. Other hotels provided us qith those items. This particular one did not. And the front desk people, not friendly at all.
Business response:
Dear Enrique, thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Our goal is to provide a comfortable stay for all our guests, and we regret that we fell short in doing so. We appreciate your comments and will address these issues with our team to improve future stays. If you have any additional concerns or if there’s anything we can do to make it right, please let us know. Sincerely, Hotel Management.
Business response:
Good morning Roy,Thank you so much for the great rating! We are glad to hear that it was a five out of five experience! We hope to see you again soon!Have a great day!
Business response:
Dear Steven, Thank you for your feedback! We're so pleased to see that you enjoyed your stay with us. We always strive to deliver a positive experience and are delighted that we hit the mark on your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Dear Elcenia, Thank you for your feedback! We're so pleased to see that you enjoyed your stay with us. We always strive to deliver a positive experience and are delighted that we hit the mark on your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
The property was over priced for that market
Business response:
Dear Louis, Thank you for your feedback. We aim to provide value and a comfortable experience for our guests. Pricing is influenced by various factors, including market conditions and amenities offered. We appreciate your comments and hope to provide an improved experience on your next visit.Sincerely,Hotel Management
Close by places to go
Business response:
Dear Olivia, thank you for your feedback! We’re delighted to hear that you enjoyed our convenient location and found it easy to explore nearby attractions. We strive to provide a great experience for all our guests. We look forward to welcoming you back! Sincerely, Hotel Management.
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.