Extended Stay America - Chicago - Schaumburg - Convention Center

Business response:

Good afternoon Rajanikant,Thanks so much for the great rating! We are glad to hear it was an enjoyable visit!Please come back and see us again. Have a great day! 

Business response:

Dear Daniel, thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Sincerely, Hotel Management 

Business response:

Good morning Amritpal,Thank you for taking the time to rate your recent stay with us. We would love to know more about how to make your experience a five out of five!Please come see us again soon. Have a great day! 

Business response:

Dear Tony, thank you for the wonderful feedback! We're delighted to hear you enjoyed our prime location and found everything you needed nearby. We look forward to having you stay with us again! Sincerely, Hotel Management. 

Business response:

Dear Viktoria, thank you so much for your positive feedback! We are thrilled to hear that you had a pleasant experience with us. Our team takes great pride in providing exceptional service and maintaining a clean and welcoming environment for our guests. We are delighted that you appreciated the professional attitude of our staff and enjoyed the pleasant details around the property. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management. 

Business response:

Dear Zikella, thank you for your wonderful review! We are delighted to hear that you enjoyed our great customer service and found our hotel to be clean and peaceful. Providing a serene and comfortable environment for our guests is a top priority for us, and we are thrilled that you had a positive experience. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Managment. 

Business response:

Dear Carolina, thank you for the positive rating! We’re delighted to hear you had a great stay with us. Your satisfaction is our top priority, and we’re thrilled we could meet your expectations. We look forward to welcoming you back for another excellent experience! Sincerely, Hotel Management. 

Business response:

Dear Anonymous, thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Sincerely, Hotel Management 

Business response:

Dear Swati, Thank you for your feedback! We're so pleased to see that you enjoyed your stay with us. We always strive to deliver a positive experience and are delighted that we hit the mark on your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management