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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was very convenient for me.
Business response:
Dear aycha, Thank you for staying with us. We are glad our location was convenient for everything you wanted to do on this visit. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Hotel Management
Inexpensive Just needed an inexpensive place to stay overnight for a doctors office. This hotel was inexpensive, clean and comfortable.
Business response:
Dear charlene, We are delighted you had a fulfilling experience with us at Extended Stay America Chicago Schaumburg Convention Center. It is a pleasure to read that our location was perfect for your visit and that you enjoyed our immaculate accommodations. Further, we are glad you found us of excellent value. We will certainly enjoy sharing your compliments with our housekeeping team. Thank you for choosing us, and we hope you will stay with us again soon.Sincerely,Hotel Management
The carpet was dirty and not vacuumed
Business response:
Dear Earnest, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and fresh environment throughout our hotel. However, we are genuinely sorry for not meeting these expectations. We will take the necessary measures to ensure such inconveniences don't happen again, and we hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Manag... read more
Business response:
Dear Jennifer, thank you for your kind feedback! We’re thrilled to hear that you had a positive stay with us. Our team works hard to ensure every guest has a comfortable and enjoyable experience, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back on your next visit! Sincerely, Hotel Management.
Rooms need renovations. They were clean enough but not great. Furniture was old and some pieces broken or missing. Decore was very dated.
Business response:
Dear Amanda, Thank you for evaluating your stay. We are glad that you had a pleasant stay overall. We will note your comments as we continue to monitor our property's condition and plan for future upgrades and changes. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Thank you again for sharing your sincere observations, and we hope to have the opportunity of welcoming you back soon! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 2.9 star rating with 2,223 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.