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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Nice place to stay the room is clean and close to convenience store
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your spotless room and our convenient location close to shopping. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Friendly check-in and check-out. Quiet. Easy access to restaurants and stores. Nice room- king with pull out couch and kitchenette. Great price. Convenient password protected internet. Lamp had no bulb, hair in tub, a hair on kichen back splash, and crumpled can next to kichen trash.
Business response:
Terrie, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, courteous service, and well-equipped suites. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We value your feedback and will share it with the appropriate teams. We look forward to welcoming you back soon! Sincerely, Hotel Management
It was an ok stay. It was “clean” but not comfortable
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
My door didn’t lock. Tub seemed beat up. The clogger for the tub was disconnected and resting on the Corner of the tub. One towel seemed like it had been lightly used already. And my suite door didn’t lock.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered in your suite and regret the inconvenience it caused. Your concerns will be shared with the appropriate team to ensure a better experience going forward. We value your feedback and hope you will reconsider staying with us again in the future. Sincerely, Hotel Management
Kristin and Benjamin at the front desk are awesome. They gave great customer service and made us feel welcomed👍
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Kristin and Benjamin went a step beyond to make your stay more comfortable. Your compliments will surely be shared with them. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 2.9 star rating with 2,190 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.