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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good clean and inexpensive. Bear in mind this is an "extended stay" hotel so they only clean rooms once every few days, but that actually works out fine for me as I'm not messy and I rather no one comes in when I'm out.
Business response:
Thank you for selecting Extended Stay America for your needs. We are delighted to read you liked our well-kept property and that you found the value we offer to be affordable. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
I only stayed for 1 night. I didn't realize that the place has a more neighborly atmosphere. My only complaint was that the room smelled funny on check in. Like someone was cooking eggs. After opening the window for a few hours it was better. Nancy at the front desk was wonderful and helpful. She lent me a phone charger as I forgot mine.
Business response:
Thank you for reviewing your stay at Extended Stay America. We're glad to know you were pleased with the service provided by Nancy. We will share your compliments with her. However, we're sorry for the odor you experienced in your room. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Neeraj, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Margarita, thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Very unsatisfied
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
This property has bed bugs, and doesn’t want to connect me with their insurance department, or even acknowledge that I have proof of it with photos! Just because the lab results came back negative doesn’t mean that the bed bugs don’t exist! I have pics to show!
Business response:
Dear Taurean, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Business response:
Jeffrey, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.