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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was ok. Room was suppose to be smoke free but had light smell. The ads. does not explain that this is like renting a basic apt. No room service . You have to get your own towels and empty your own garbage make your own bed.. It was ok for the price but needed more info. Grab and go breakfast very basic. Coffee few small muffins and granola bars. We would stay again as only needed somewhere to spend the nights.
Business response:
Thank you for the feedback. As our housekeeping services are long-term based we provide. Our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee. We also regret that our breakfast offerings were not appealing to you and have shared your feedback with our Brand Leaders to assist them when determining new offerings for further implementations. Your feedback will help us enforce ou... read more
Staff was great very friendly and helped with anything.
Business response:
Cerita, we appreciate you writing about your stay at Extended Stay America. Thank you for confirming you had an excellent stay with us and that you were left awed by our courteous associates’ performance. Your compliment is shared with the entire team. Please revisit us when in the area. Sincerely, Hotel Management
Only disappointment was lack of TV channels
Business response:
Paul, thank you for staying with us and posting your feedback. We are sorry we only had limited channel selections to offer this time. We make every attempt to create a home away from home atmosphere, and we understand your frustration of not having your favorite channels for you to access. We will follow up on your concerns to ensure we are well poised to serve our future guests. We appreciate your comments and hope you will revisit us soon. Sincerely, Hotel Management
My night stay The people from was blow drying dogs until 1am and as early as 7 am. That was annoying.
Business response:
Mose, thank you for choosing us. A restful stay is any guest initial expectation; hence, we are sorry for the noise issue you experienced. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Close to a lot of things to do without paying a lot
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.