Extended Stay America - Chicago - Schaumburg - I-90

r 

on Expedia

6 years ago

This property was billed as an extended stay suite. There was no kitchen equipment. The refrigerator didn't get cold even turned all the way up. Room cleaning was an extra charge. A fact that wasn't disclosed in their ads. The staff, what there was of it, was barely civil. I won't be back ever. 

SALVADOR 

on Expedia

6 years ago

NO VAYAS Terrible. Esta cadena no debería estar en hoteles.com. No hacen housekkeping a menos que sea una estancia de más de 7 días. El baño estaba sucio, tuvimos que limpiarlo porque él personal no lo hizo. Tuvimos que hacer la limpieza del baño . Stay away. 

Anonymous 

on Expedia

6 years ago

First room key didn’t open the doir. Second room smelled of smoke. 

Anonymous 

on Expedia

6 years ago

TV had to be re-set, Remote had to be replaced, toilet seat was loose, put silverware in wrong room (For some reason has to be requested in an extended stay hotel), ultimately had to go to desk and get myself, grab and go breakfast didn't even offer brewed decaffeinated coffee. No work out room. No coffee maker in room. In general I wish I had stayed home. 

Jan 

on Expedia

6 years ago

Lousy choice. Do not bother. Not a great hotel choice. T.V. didn't work. One of the lamps didn't work. The floor had potato chips all over the carpet. When we went to take a shower, the bathmat was wet before we got it. The kitchenette has no utensils or dishes in it. Not even a toaster or coffeemaker. No towels in the kitchen either. You have to go to the front desk and ask for them. The breakfast is only a grab and go. Coffee, instant oatmeal cups, granola bars and danish. That's it. The room smelled musty, even when we tu... read more

Anonymous 

on Expedia

6 years ago

Slow and misleading service. Super slow check in. Breakfast is a big joke. Just breakfast bar and coffee. Never stay again.