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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Siempre contento con el hotel
Business response:
Dear Guest, We love having guests return to stay with us again and again. Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful stay, through our comfortable accommodations and warm hospitality. Thank you for making us your home away from home when you travel to Chicago. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
It's not the first time I've arrived and this hotel is always clean and its staff is very attentive. It's also a pleasant place with a good atmosphere
Bath tub could be cleaner and the facility could not smell like smoke other than that I love the service! The front desk was so kind
Business response:
Dear Guest, Thank you for your kind words about our front desk team. We are thrilled to hear they made your stay enjoyable with their attentive service. However, we are sorry for the cleanliness concerns you mentioned. These issues have been shared with our housekeeping and maintenance teams to ensure a fresher and more comfortable environment for all guests. Your feedback helps us improve, and we hope to welcome you back for an even better experience next time at Extended Stay America. Sincerely, Hotel Management
No hair dryer. No shampoo and Conditioner
Business response:
Dear Sophoun, We appreciate you being our guest and providing your feedback. It's great to know your stay was enjoyable overall. However, we apologize for any miscommunication regarding our in-suite amenities. Our guests often bring personal items from home to use in their suite, so our hair dryers and toiletries are available upon request at the front desk and are always complimentary. Please accept our apologies if we did not communicate this to you during check-in. Thank you so much for staying with us, and we look forwar... read more
Best stay
Great as usual!
Business response:
Dear Carmen, Thank you for sharing your experience. We are delighted to hear that your stay was excellent, as always. It is wonderful that we continue to meet your expectations, and we look forward to welcoming you back to Extended Stay America for another enjoyable visit. Sincerely, Hotel Management
Muy bien en todo
I like the cleanliness and privacy. The staff is always friendly and helpful.
Business response:
Dear Zach, Thank you for your kind words! We’re thrilled to hear that you enjoyed the cleanliness and privacy of your stay. It’s also wonderful to know that our staff made a positive impression. Your feedback means a lot to us, and it’s always rewarding to hear that our efforts are making a difference. Extended Stay America looks forward to welcoming you back for another comfortable and relaxing visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,548 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.