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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No musty odor even at first floor; clean room; very polite and helpful staff; safe and clean neighborhood;
The hotel was pretty good . A lot better than a lot of em….😎👍
Everything was totally satisfactory , It was my birthday this Sunday and everything went great!
Business response:
Dear Guest, We are delighted to know that your stay met your expectations and that your birthday celebration was a memorable one. It is truly rewarding to hear that everything went smoothly during such a special occasion. Our team strives to create meaningful moments, and your kind words are greatly appreciated. Thank you for your generous review of Extended Stay America. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
The room was nice & the breakfast amenities were nice also …. All was great !😎👍
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room. We want your stay with us to feel like home and be as comfortable as possible. It's great to hear that you enjoyed our delicious breakfast. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
I enjoyed my stay, and I was well accommodated. The staff was friendly and professional, and I never encountered any issues during my stay.
Room #318 needs work
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate you bringing this matter to our attention and sincerely apologize for the condition of your accommodations. This is not the level of quality we strive to provide, and your comments have been shared with our maintenance team for prompt review and improvement. Guest comfort is very important to us, and we are committed to addressing these concerns. We hope you will consider returning, allowing us the opportunity to provide you with a more pleasant ... read more
The staff is great - helpful, they solve problems, they greet with a smile. The older housekeeping lady is excellent - a real professional, takes care of everything,friendly.
Business response:
Dear Guest, We are so glad to hear you had such a positive experience with our team and that their welcoming approach made your stay enjoyable at Extended Stay America. It is wonderful to know their attentiveness and care stood out during your visit. We truly appreciate your kind recognition of our hardworking team members, and we look forward to sharing your feedback with them. We hope to welcome you back again soon for another great stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,695 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.