This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
Just Meh.... Bed was lumpy & hallways smelled like over-perfumed attempt to cover cigarette/pot smoke. Room did not smell, just the hallways.
Non
Nicy
Very nice people, easy check in and very clean room. Quiet building
It was a well managed property
Service was not that good breakfast was not good coffee oatmeal in the package
Business response:
Dear Anthony, Thank you for your feedback regarding your recent stay. We are sorry to learn that certain aspects of your visit, including our service and morning offerings, did not meet your expectations. Providing attentive service and quality amenities is central to the guest experience, and we regret that we fell short during your visit. Your comments have been shared with the appropriate teams as we work to improve both our service and offerings. We hope you will consider giving us another opportunity to provide a more e... read more
Great
Business response:
Dear Patrick, We’re thrilled to know you had a great experience at Extended Stay America. We’re always happy when guests feel comfortable and well taken care of. Your feedback lets us know we’re on the right track, and we appreciate you taking the time to share it. We hope to have the pleasure of welcoming you back soon for another smooth and enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.3 star rating with 1,522 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.