This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Extended Stay America Hotel Chicago - Woodfield Mall is located at 1200 American Ln, Schaumburg, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They just need to enforce the mask policy a bit more.
Business response:
Thank you for your review. Although you had an overall pleasant stay with us, we are sorry for any inconvenience you had. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Laura, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Laura, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Okay There was a constant unpleasant odor in the hallway. My room smelled stale and the shower curtain had a mildew scent. The room was clean and sufficient for my needs. I brought my own soap, tissues and toilet paper. The bed was comfortable. Did not request maid service.
Business response:
Judith, thank you for selecting Extended Stay America and for being our guest. We are glad to know you had a good nights' sleep in your cozy bed and that you were satisfied with your suite and services. However, we regret that the aforementioned issue compromised your experience. Your concerns will be followed up with our housekeeping team to ensure we are well poised to serve you better during your next stay. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
Peace of mind Without a doubt the best extended stay that i have stayed at and i been to alot of them. The staff very welcoming the place very clean and quiet, definitely would stay here again and recommend this location.
Business response:
Jesus, we recognize your time is valuable and appreciate your feedback for Extended Stay America. It was a pleasure to know you were happy with how well our associates treated you and that you had a relaxing stay at our immaculate property. On behalf of everyone, we would like to take this opportunity to welcome you again on your next trip. Sincerely, Hotel Management
Great hotel! Very efficient & attentive staff. Major bonus we could bring our dog! Perfect option for a couple of nights while our bathroom was being remodeled.
Business response:
Shani, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you highlighting our courteous associates and pet-friendly feature. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 4.2 star rating with 869 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.