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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All good nice place
Great
Business response:
Dear Carolina, Thank you for your positive feedback! We’re delighted to hear that you had a great stay with us. Your satisfaction is our top priority, and we’re thrilled that our efforts met your expectations. We look forward to welcoming you back to Extended Stay America on your next visit and ensuring another wonderful experience.Sincerely,Hotel Management
It was very good. Comfortable
My room had a lot of knats
Business response:
Dear Chianna, Thank you for bringing this to our attention. We’re sorry to hear about the issue with gnats in your room. This is certainly not the experience we want for our guests. We will address this with our pest control team to ensure it is resolved promptly. Your feedback is valuable, and we appreciate you letting us know. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
It was okay for a place to crash for the night. They need to update their appliances but it was all right.
Business response:
Dear Tiana, Thank you for your feedback. We’re glad to hear that our property served its purpose for your stay. We appreciate your input regarding the appliances and will take it into consideration for future updates. Your satisfaction is important to us, and we strive to improve our facilities continuously. We hope to have the opportunity to provide an even better experience during your next visit.Sincerely,Hotel Management
Good
Business response:
Dear MASAHIRO, Thank you for your positive feedback. We’re pleased to know you had a good experience. Our team works hard to ensure a pleasant stay for all our guests, and it’s rewarding to see their efforts reflected in your comments. We look forward to welcoming you again.Sincerely,Hotel Management
You get what you pay for When I first arrived at the property I asked about an early check in. The grey haired man was rude about it. Also, when I first got into my hotel room it was food left over in the fridge from a prior visit with another guest.
Business response:
Dear Dominic, Thank you for your comments about your stay with us, and we sincerely apologize for the housekeeping issues you encountered in the room you visited. We regret any oversights in preparing your room. Our goal is to offer each guest a suite that is clean and refreshing. Rest assured, we will address this promptly with our concerned team. Also, we regret the staff was not in a good mood when handling your early check-in request. Please allow us to check out what went wrong and ensure we are able to handle such issu... read more
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,695 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.