Extended Stay America - Cincinnati - Blue Ash - Kenwood Road

Kimberly 

on Expedia

3 months ago

Do yourself a favor and just don’t stay here. The room smelled so bad. I don’t think the floor had been cleaned in years. I’ve stayed in many hotels throughout the country and this one might be the worst. The front desk guy was super nice though. 

James 

on Expedia

4 months ago

I tried two different rooms both smelled heavy of cigarette smoke. Decided to leave the property and go find a different place to stay the night. I was told by the front desk person that they would refund my money through orbitz only to find out that when orbit contacted them to get the refund it was denied. I did not spend more than two minutes in each of the rooms that I was assigned. Yet I was still charged for their nastiness. On top of that I was lied to by the person working in the desk about it being a non-smoking est... read more

Melissa 

on Expedia

4 months ago

Unhappy This hotel is thee worse that I had to deal with. A couple arguing loud in the hallway outside of their room. Guy laying in the hallway. Dog lunged at my kid. No kitchen utensils to cook. Only 2 rags and towels allowed at a time. So much soap scum on the mirror frame in the bathroom .Smells so bad, carpet needs cleaned. Plastic pillows. So much activity it’s scary. Tried getting my money back or transferred to another site but that was unsuccessful. So I left and went to another hotel. Guy smoking in the elevator. Th... read more

Joshua 

on Expedia

4 months ago

I am a loyal Expedia customer who has trusted this platform for many years due to the reliability of your reviews and quality of service. Unfortunately, my recent stay at Extended Stay America Suites Cincinnati Blue Ash Kenwood Rd fell far below expectations, the “exceptional “ reviews on here are not accurate. The worst reviews are. 

Tracie 

on Expedia

4 months ago

The property smelled like marajuana upon entry. Room did not have towels and the air conditioner did not work. 

Edlia 

on Expedia

4 months ago

This hotel is rundown and disgusting. The garbage room was overflowing with trash and made the hallway smell. I saw a roach crawling on the fridge. I didnt even want to sit on the cahir or put my feet on the ground 

Laura 

on Expedia

5 months ago

Absolutely do not stay here. It is like low income subsidized housing. They do not clean the rooms and there are bugs. We saw cockroaches. We ended up leaving the moment we walked in and staying somewhere else. The room wasn’t cleaned and there were no sheets on the beds. Mattresses were filthy. And yea more than one cockroach climbing up the wall. Luckily getting a refund was super easy 

Dawana 

on Expedia

5 months ago

Carpet smells. Poor cleaning. Breakfast isnt a what they say. Over priced for a quarter of 1 star 🌟 place