This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I could’ve done without the stained under sheet in the bed
Hotel smelled and was old carpet not clean
I will be reaching out to corporate. NEVER should a PAYING guest have to plunge their toilet?! NOR attempt to clean the room that housekeeping neglected to clean thoroughly. So the front desk staff (Corey) called the police because he asked me to leave due to dropping a few f-bombs related to plunging my own toilet…in addition to NOT having an iron, phone not working properly and SOMEONE’S HAIR and some weird stuff on the ceiling of the bathroom…no maintenance or housekeeping on the weekend?! Are you serious? I will NEVER st... read more
Stinks as soon as you walk in quality and conditions of the property were poor and it didn't feel safe for a family look at Google reviews before booking..I didn't and regret it
Non smoking hotel got to our room and it smelled like 50 people smoke cigarettes in our room. Felt like I was going to fall through second level floor. Checked out after 10 mins. They did not give a refund.
The bed is ok, cover sheets are old and uncomfortable. Sm
Business response:
Dear Myles, Thank you for your feedback. We are pleased that you found the bed comfortable. However, we regret that the bedding did not meet your expectations. Your comments about the condition of the sheets have been noted and will be shared with our team as we strive to enhance overall guest comfort. We appreciate you taking the time to share your thoughts with us. Sincerely, Hotel Management
Not very impressed. First room we were in the phone didnt work. The drape rod fell off when drawing the drapes. Were moved to another room. The freezer in refrigerator didnt work. Was very disappointed for a room that costs $100.
Business response:
Dear Steven, We're sincerely sorry that your stay fell short of your expectations. We understand how inconvenient and frustrating it must have been to encounter several maintenance issues, even after being moved to a different room. This is certainly not the experience we aim to deliver, and we regret the disruption it caused during your visit. Your comments will be shared with our team for immediate review and corrective action. We truly appreciate your candor, and we hope you'll consider giving us another opportunity to pr... read more
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 3.3 star rating with 1,429 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.