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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Located conveniently to my reunion location. The office staff were very friendly, helpful and concerned The bed was the most comfortable in decades! I was able to rest without overhead disturbance or hallway noise.
Disappointing Staff was friendly enough. But I don't expect to find toenail clippings on the carpet. There are other (better) options in the same price range.
disappointed This place needs to be updated. We were disapointed in the condition of the bathroom. There was a big gap in flooring that had several layers of dirty looking caulking along the tub....Also the paint was peeling on the wall above the bed ......if you would like pictures we have several we could send you..
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the condition of your room was not to your satisfaction. I discussed your comments with the team, and we in process of updating our property. We will be sure that these concerns are addressed right away. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any of our other brand... read more
Find a Better Option. Unfortunately, when I checked in they only had smoking rooms available. It was 10:45pm and I did not want to hunt for another hotel, so I reluctantly accepted. Bad choice. The smoking floor reeked of smoke. The room was no different - poor ventilation, dingy furnishings, everything smelled of an ashtray. I assume the non-smoking rooms are better - but nevertheless, I would not stay in this hotel again.
Business response:
I wanted to thank you for the time you have taken to provide our hotel with your feedback. We understand the concerns you had regarding the room smelling of smoke, and would like to apologize for the inconvenience. We do have rooms at this location which are smoke free, and in the future, all rooms at this location will become a non-smoking property. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels locat... read more
Clean The room was clean and fairly comfortable.
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with cleanliness and comfort of our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
EXPEDIA FAILED MISERABLY FIRST OF ALL I WAS ON A FIVE HOUR LONG DRIVE, EXPECTING A ROOM WHEN I ARRIVED.. I MADE IT TO THE FIRST HOTEL I PAID FOR AND BOOKED ONLY TO LEARN UPON ARRIVING YOU GUYS HAD OVERBOOKED, SUBESQUENTLY I WAS REFERRED TO A SISTER HOTEL THREE MILES AWAY.. THE REASON I PICKED THE FIRST HOTEL WAS BECAUSE IT WAS 2 MINUTES AWAY FROM MY BUSINESS MEETING... SECONDLY, NO ONE EVER TOLD ME THAT I WAS RESCHEDULED TO ANOTHER HOTEL, EVEN THOUGH THEY HAD MY PHONE AND E MAIL ADDRESS.. I WILL NEVER, EVER USE EXPEDIA AGAIN... read more
OK for the price No elevator? Looked like the hallways had not been vacuumed in months. Nasty stain on chair in room. Staff was the bright spot...very nice and helpful. Good coffee in the morning!
Business response:
Thank you so much for sharing your experience with us. I am pleased to read that you enjoyed the coffee at our free grab-and-go breakfast and that our staff was nice and helpful. We appreciate you letting us know that the carpet in the hallways had cleanliness issue during your stay, and that your chair had a stain on it. I will be working with my housekeeping staff to review our cleanliness standards to ensure that your experience is not repeated. Thank you again for sharing your experience with us. We would love to see you... read more
Satisfactory, older hotel needs refurb Room was satisfactory. The room good have been a little cleaner. It was clean, just areas where you normally don't look (behind doors) were dirty. The top of wood frame of bed back had dust on it. Mostly it was just an older building that needs upgrades. I would not stay in the hotel again until it was fixed up. They may have been in the process of refurbing the hotel.
Business response:
I want to thank you for taking the time to post a review of your stay. I am pleased to read that you were satisfied with your room overall; however, I am disappointed to read that your room did have some minor cleanliness issues. In response to your feedback, I will work with my staff to ensure that we are taking a more detailed approach in our cleaning methods. Thank you again for sharing your comments with us. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to en... read more
It was an Ok facility, staff was courteous and helpful.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our team was helpful and courteous. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 3.5 star rating with 1,273 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.