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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very lean place to stay. Very convenient Every staff member I came in contact with was very friendly and knowledgeable. Room was very clean as well as the grounds
Business response:
Robert, we appreciate your excellent review of Extended Stay America. It was great knowing you were impressed with the exceptional service provided by our staff. We will congratulate our team for a good job done. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Very convenient to highway and plenty of choices t Every staff member I came into contact with were very nice and knowledgeable. The room was extremely clean as well as the grounds. I'm very pleased and will be staying with them again. THANK YOUR TO EVERY STAFF MEMBER. You all made my stay very warm and enjoyable
Business response:
Robert, thanks for being our guest at Extended Stay America. We are thrilled to know you liked your well-maintained room and were impressed with the courteous service provided by our entire team. Your compliments will be shared with our associates for their hard work. On behalf of everyone here, we invite you for another outstanding stay with us. Sincerely, Hotel Management
WiFi and smell. When checking in was advised that they would have a new WIFI being put in on Friday. Well, we come in after working all day and still nothing. Checking again with front desk still have the same answer they will be here tomorrow. So, being here on business and needing to work on little things, that would be easier when resting up for the next day. Plus, the room smelled like someone cooked with grease and let it sit for day or it was the paint.
Business response:
Shelly, we appreciate your stay and for taking time to leave feedback. It's great to read about the enjoyable aspects of your visit, and we apologize for the difficulties you experienced. Your review will be discussed with the management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Don't stay here Terrible
Business response:
On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. Please consider giving us a second chance in the future, so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Krissy, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
My over review is excellent. Everything was good except the cable television needs to be upgraded.
Business response:
John, thank you for sharing your experience at Extended Stay America. We are happy to know you had a good time here and were satisfied with all that we offer. We appreciate your observation and have made a note of the same. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Bronwyn, thank you for your four-star feedback. We are delighted we met your expectations and look forward to welcoming you back at Extended Stay America for another outstanding experience. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Great customer service Tam, and everyone there were really great. The check processes was seamless.
Business response:
Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your visit and the excellent service provided by our associates. I will be sure to share your compliments with the entire team, especially with Tam. Thanks again for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 3.5 star rating with 1,273 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.