Extended Stay America - Cincinnati - Fairfield

Peter 

on Expedia

8 years ago

Underwhelming I was not comfortable, we had to go up & down stairs to get to our room on the first floor. The stove didn't work into 114. The lights went out & there was no back up generator. The young lady that checked us in on 4/28 was wonderful. 

Matt 

on Expedia

8 years ago

Rude receptionist Hotels.com booked me at a overbooked hotel. The receptionist at Extended Stay America Cincinnati - Fairfield was extremely rude and hung up on me multiple times. 

Anonymous 

on Expedia

9 years ago

The front desk people the most rude person and bad service, I pay for a service I didn't ask for favor or free service 

Anonymous 

on Expedia

9 years ago

Save your money and book down the street ! Fan on the room heater did not work, asked the front desk to look at it, nothing was done! Asked again, still nothing. Room was very old looking, carpet was dirty, did see one thousand legger in the room(a bug). Save your money and look elsewhere! 

Anonymous 

on Expedia

9 years ago

Reason to cancel! We had a reservation but decided not to stay after checking oout a couple of rooms Off odors including tobacco and cleaning agents?, carpet staining in rooms and halls, damaged furniture, all for almost $100/night. So we cancelled and went out to find something nicer (Howard Johnson's)right down the street for half the price. 

Lewis P 

on Expedia

10 years ago

Disappointing Staff was friendly enough. But I don't expect to find toenail clippings on the carpet. There are other (better) options in the same price range. 

Gary 

on Expedia

10 years ago

disappointed This place needs to be updated. We were disapointed in the condition of the bathroom. There was a big gap in flooring that had several layers of dirty looking caulking along the tub....Also the paint was peeling on the wall above the bed ......if you would like pictures we have several we could send you.. 

Jeffrey 

on Expedia

10 years ago

Find a Better Option. Unfortunately, when I checked in they only had smoking rooms available. It was 10:45pm and I did not want to hunt for another hotel, so I reluctantly accepted. Bad choice. The smoking floor reeked of smoke. The room was no different - poor ventilation, dingy furnishings, everything smelled of an ashtray. I assume the non-smoking rooms are better - but nevertheless, I would not stay in this hotel again. 

Dale 

on Expedia

10 years ago

Clean The room was clean and fairly comfortable.