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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Quiet friendly clean
Maybe excellent for an extended stay, but the lack of coffee in the room and the lack of any breakfast other than coffee in the lobby makes it a mediocre choice for just an overnight stay.
Business response:
Dear Michael, thank you for the kind comments. We regret our lack of room service was a source of frustration during your visit. Our front desk is always available to assist you and make the most of your stay; please do not hesitate to ask in the future. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management
Staff was very helpful and polite. Room was standard and clean.
Felt seedy.
Business response:
Dear Denis, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for any issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
Just fine for the money It was fine for an overnight stay, as well as being located by the hospital for those who need to be close. Great room, The cleaning job was excellent. Only complaint was the bed (hard) and the pillows (small).
Business response:
Steven, thank you for choosing to stay at Extended Stay America. We are delighted to hear you liked your room and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
It was quiet, laod back, but need some smell good. But was clean. Great staff
Business response:
Trey, thank you for staying with us. We are glad your visit with us was pleasant and that you loved our well-kept property and the service provided by our associates. However, we regret not meeting all of your expectations. It was our pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Rude front desk staff
Business response:
Kenneth, thank you for taking the time to post your experience. We are sorry for the behavior of our front desk. We take these reviews seriously, and your feedback is being evaluated with our team to ensure these concerns are not repeated. Again, we apologize, and we hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,255 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.