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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Staff very friendly and courteous! Room was clean and comfortable. Didn't like ke that there wasn't an ice machine. Eat and go breakfast was horrible.
Business response:
Dear Kathleen, Thank you for choosing Extended Stay America and taking the time to post a review. We're glad you found our staff friendly and courteous and your room clean and comfortable. However, we apologize for the inconvenience of not having an ice machine and the dissatisfaction with our grab-and-go breakfast. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. It was our pleasure to host your stay, and we look forward to welcoming you back for a much more... read more
Room smelled like wet dog
Business response:
Dear john, Thank you for sharing your feedback following your recent stay at our hotel. We prioritize the comfort and satisfaction of our guests and sincerely apologize for any shortcomings in meeting your expectations. Your concerns have been promptly addressed with our housekeeping team to prevent reoccurrence. Thank you for choosing us; we look forward to serving you better in the future.Sincerely,Hotel Management
Close to the airport
Friendly staff, grounds were clean, rooms were nice and clean.
Business response:
Dear Lucinda, Thank you for taking the time to share your feedback with us. It is truly gratifying to know that you appreciated the immaculate condition of Extended Stay America. Maintaining a fresh and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. We look forward to hosting you again soon!Sincerely,Hotel Management
Hotel staff was very friendly at check in. There locstion is bery east to get to and convenient. Lots of different restaurants and choices for food as well.
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.4 star rating with 2,354 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.