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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Clean and friendly Had to grab a hotel close to the hospital in Florence due to clinical rotation/bad weather. I got a great deal here. My only complaint was the water pressure... I could pee harder than the shower spout. The overall room/facility was great. Very clean, friendly staff member (Alicia), and the 0600 grab’n go coffee was a huge plus!
Business response:
Thomas, thank you for being our guest and taking the time to review your experience at Extended Stay America. We are thrilled to read that you loved our well-kept property, convenient location which was perfect for your needs and our complimentary grab-and-go breakfast as well. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Good hotel. Great manager The hotel was very good. We were trying to outrun a snowstorm so decided to leave much earlier than expected. The manager was very helpful and accommodating and reduced our bill. We were very grateful.
Business response:
Linda, thank you for choosing Extended Stay America for your stay. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon! Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Family stay. Very nice place to stay.
Business response:
Richard, we appreciate you for leaving a review of your experience at Extended Stay America. It feels good to read you had a comfortable stay with us and that our facilities along with our service were to your satisfaction. Thank you for choosing us, and we look forward to welcoming you and your family back again soon. Sincerely, Hotel Management
Okay stay It was just okay. There was no cooking utensils or plates if we wanted to cook or eat in the room.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and were impressed with most aspects of our hotel. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Chad, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Rude front desk person and breakfast was nothing We paid $90 to stay at the hotel and used Expedia points which brought it down to $60. It was a bigger room but the front desk person was rude. She said there was free breakfast and I woke up early for it. I went down and couldn’t find it. It was coffee, (I don’t drink coffee) oatmeal packets, and like 4 different nature valley granola bars. I then woke up my husband because I had to go back in the room to get the keys to our car because we had bananas, cashews and some drinks... read more
Business response:
Emily, we are pleased you visited us and thanks for taking the time to share your review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so on your visit. Your comments about our breakfast selection have been shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We value your feedback and hope you will give us the opportunity to host you again and provide you with the service you deserve. Sincerely, Hote... read more
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.