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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Thanksgiving Stay Great and convenient!
Business response:
Thanks for making us your home away from home while here for the thanksgiving weekend. We are delighted to know you liked our well-maintained property and found our location convenient enough to your needs. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management
Up To Par Everything at this hotel was up to par and met our expectations completely. The desk clerk and manager were very friendly and accommodating. We brought our cat with us and he seemed to adjust well to the room as he roamed about searching every nook and cranny as is the nature of cats. The beds were comfortable and the accommodations as expected. I would recommend this hotel to anyone who needed a short or long stay. We are moving and needed a nice place to stay for a few days while our new home was getting ready to... read more
Business response:
Dave, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
I enjoyed staying here. It was a little difficult to find in the dark, that is my only complaint.
Business response:
Thank you for taking the time to post your review of Extended Stay America. We are happy to know you were overall pleased with your visit, but we are sorry for any inconvenience caused while you were here. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
Nice and clean Good stay,good comfort,good staff,everything is good....
Business response:
t was our pleasure having you as our guest at Extended Stay America ___________, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
The bed felt like I was sleeping on a hard box. When we got off the elevator, an awful smell hit us in the face. Otherwise a good stay.
Business response:
Thank you for your review of Extended Stay America. Although your stay was overall pleasant, we sincerely apologize for the problems you encountered with the comfort of the bed. We have shared your comments with my engineering department and we are looking into the issue so that we can correct it. We hope you will consider giving us one more chance so we can serve you better. Sincerely, Hotel Management
Business response:
James, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Chosen for location only The linen was of POOR quality, I had to go out and buy sleepable sheets for the bed, the pillow was a lumpy mess, and not enough towels for ONE person. The "kitchen" floor was so filthy it left ones feet backened.
Business response:
Thank you for choosing our hotel for your stay. We would like to offer our apologies for not living up to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Average Nice front desk staff. Outdated but clean. Elevator was scary.
Business response:
Thank you for being our guest. We are happy to know you had a good time here and that your overall experience was a pleasant one. With that said, we are sorry for the cleanliness issues you experienced here. We have shared your feedback with our housekeeping team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Weekend getaway Though the hotel was no frills, it was a nice clean place and the location was great. Lots of restaurants and shopping closeby.
Business response:
Debbie, thank you for choosing Extended Stay America for your weekend getaway. We are glad you had a nice time with us and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.