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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
This is a good location with easy access to shopping and the Creation museum
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you liked our convenient location and that the attentive service provided by our associates added to your joy. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Avinash, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Everything, but the... This is not my first time staying here- I am completing some clinical rotations at a near by hospital- I love how close this place is. They’re always so friendly, and the rooms are very clean and comfortable. My only complaint last are water pressure, and the tv was possessed. Luckily I was just here to grab some z’s, but no background noise really sucked. Nothing to truly complain about...
Business response:
Thanks for being our loyal guest and evaluating your visit to our hotel. We are pleased to know you liked our convenient location and that you were impressed with the courteous service provided by our staff. However, we apologize for the issues you had in your room and your feedback will be used to deliver excellent experiences to our guests moving forward. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Okay.....Need min 50 characters for review so hopefully this fills it
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Clean and friendly Had to grab a hotel close to the hospital in Florence due to clinical rotation/bad weather. I got a great deal here. My only complaint was the water pressure... I could pee harder than the shower spout. The overall room/facility was great. Very clean, friendly staff member (Alicia), and the 0600 grab’n go coffee was a huge plus!
Business response:
Thomas, thank you for being our guest and taking the time to review your experience at Extended Stay America. We are thrilled to read that you loved our well-kept property, convenient location which was perfect for your needs and our complimentary grab-and-go breakfast as well. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Good hotel. Great manager The hotel was very good. We were trying to outrun a snowstorm so decided to leave much earlier than expected. The manager was very helpful and accommodating and reduced our bill. We were very grateful.
Business response:
Linda, thank you for choosing Extended Stay America for your stay. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon! Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Family stay. Very nice place to stay.
Business response:
Richard, we appreciate you for leaving a review of your experience at Extended Stay America. It feels good to read you had a comfortable stay with us and that our facilities along with our service were to your satisfaction. Thank you for choosing us, and we look forward to welcoming you and your family back again soon. Sincerely, Hotel Management
Okay stay It was just okay. There was no cooking utensils or plates if we wanted to cook or eat in the room.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and were impressed with most aspects of our hotel. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.7 star rating with 1,769 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.