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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
close to everything I loved the front counter woman. She was easy to talk to. And fun. One thing is no breakfast. Only a couple quick items.
Business response:
Thank you for choosing the Extended Stay America. It is a pleasure reading you loved our courteous service and that our location was convenient for your needs. However, we are sorry for not meeting your expectations with our breakfast. We hope you are already planning another trip our way. Thanks again for your feedback! Sincerely, Hotel Management
Clean place to spend the night Nice place, clean, friendly staff
Business response:
Richard, thanks for taking the time to review your visit to Extended Stay America. It is a pleasure to know you liked our well-maintained property and that our courteous service made for a memorable stay. On behalf of our team, we appreciate you for recognizing our efforts and look forward to serving you again soon. Sincerely, Hotel Management
One night stay Stayed for one night to catch an early flight at CVG. Decent hotel. Only complaint is the sheets were not very soft at all.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are glad to read you had a nice time with us. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Close to locations! In a great location, close to everything! Not that clean, breakfast was very small and limited and staff wasn’t friendly🙁
Business response:
Thank you for your review. Although you liked our convenient location, we are sorry our facilities fell sort of your expectations. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your nice rating and hope to see you again soon. Sincerely, Hotel Management
Smelly Smells like an old rest home Musty
Business response:
Rich, on behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with our housekeeping team to ensure a review of our processes. We would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
Decent hotel close to airport Decent hotel with kitchenette, near airport could use a few more amenities. Would stay again if in the area.
Business response:
Donna, thank you for staying with us. We are glad to read you liked our convenient location the kitchenette in your room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Michelle, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Decent accommodation, bad breakfast This hotel was a super location near the highway on our way back from Florida to Canada. It was a decent room, the front desk clerk was friendly but talked so fast I could barely understand her. The only lacklustre point is the breakfast. So many properties provide a substantial breakfast it never occurred to us that this hotel would have zip...bad presentation and horrible coffee that we had to dump.
Business response:
We appreciate you for evaluating your visit to our hotel. Although you liked our location and had a comfortable stay with us, we are sorry our breakfast offerings fell short of your expectations. Your concern for the above will be discussed with our Brand Leaders when updating our selections moving forward. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.7 star rating with 1,769 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.