Extended Stay America - Cincinnati - Springdale - I-275

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to leave your rating and are happy you liked various aspects of your stay. However, we are sorry if we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Dani, we appreciate your excellent comments regarding our hospitality. It was a pleasure knowing you had an excellent stay and that our associates went above and beyond to surpass your expectations which made your visit a memorable one. Your compliments will be shared with the team, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that you were impressed with our courteous associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are sorry for the issues you faced while reaching our property. Thank you also for your feedback and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Joseph, all of us here at Extended Stay America are thrilled to hear you loved your stay with us! Thank you for sharing your amazing comments about our well-equipped suites. We appreciate you mentioning how convenient, comfortable it was to have a kitchenette in your suite, as this is an important feature to many travelers staying for multiple nights. Thank you once more for reviewing us, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for your wonderful comments about our comfortable hotel, our friendly and accommodating team. We hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management