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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
not bad but front desk great quiet nice clean, except the next morning very early maintenance knocks I asked them to come back after check out but they came back 5 minutes later knocking again we just got up and left very disappointing
It was affordable and clean
Business response:
Crystal, thank you for choosing Extended Stay America. We are glad you found us to be of great value and that you loved your well-maintained hotel. Our amazing team of housekeepers is second to none. We will enjoy sharing your compliments with them. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
So..so.. Only hotel available in my date and price range. The shower was broken, water went everywhere. Could hear through the walls. Friendly ladies at front desk.
Business response:
Elizabeth, thank you for sharing your review. We sincerely apologize for the maintenance issue you encountered in the bathroom. Please be assured we will address this with the appropriate team to take the necessary actions. We regret the inconvenience this caused and are grateful for your patience. On a positive note, we are glad you loved the service from our front desk associates. Thank you again for being our guest. We hope to see you soon. Sincerely, Hotel Management
It was a bed and a place to sleep. Very hard bed... but bed was clean... basics..needing upgrades since charging over 100$
Business response:
Tina, thank you for your candid evaluation. We are glad you had a pleasant stay overall. However, we regret our beds were not to your comfort and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We express our genuine apologies and hope you will consider staying with us again. Sincerely, Hotel Management
The was an odor in the room, you can hear the people in the rooms next door and above you, stains in the carpet and on the shower walls, the tv had streaks. The only thing I liked about my stay was the rate but you get what you pay for. I honestly would not stay here again.
Business response:
Meredith, thank you for taking the time to share your feedback. We regret the noise disturbance you encountered and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 3.2 star rating with 1,664 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.