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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was well equipped for meals. Plenty of hot water available too. The cable service, however, was mixed with some stations having a good signal while others interference. Overall, the property looks in decent shape. Trash pickup form the outdoor containers should be done more frequently though.
Business response:
Thank you for evaluating your visit at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your room. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Is it worth the risk? 😱 The staff was super friendly, the rooms were okay but.... They must be having a serious issue with the cleaning crew. The 1st room we were placed in had blood on the comforter, makeup smears and pubic hairs on the pillows. No joke. On a "freshly" made bed. Idk maybe its too hard to change the bedding on Mondays. The staff quickly found us another room. The floor in the new room had crumbs on it and the bathroom and mirrors had residue but the beds were clean, it was 12am we had spent all day at King'... read more
Business response:
Anita, thank you very much for staying at our hotel. We failed you in the most basic of ways by not providing a clean and comfortable guest room, and for that, we are very sorry. Be assured we take the cleanliness of your suite and the entire hotel very seriously. Remedial steps within our housekeeping department are underway to ensure this does not happen again. On a positive note, we are happy you liked our friendly staff and comfortable beds and had an overall pleasant stay. We truly hope to have another chance to make it... read more
Breakfast was hardly anything. Rooms were clean. But no a/c on in room when arrived.
Business response:
Thank you for posting a review of your stay. We're glad to know you liked your well-kept room, but we're sorry for not meeting some of your expectations. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
No ice machine, otherwise very pleasant stay. Older property, so definitely would be considered 2 star, but I would recommend.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Thank you once more for recommending us to future guests. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The construction workers occupying a room near ours were loud; moving their equipment at dawn and smoky.
Business response:
Thank you for the feedback. We are sorry for the disruptions you experienced due to the noise from your neighboring room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better experience. Sincerely, Hotel Management
Only rooms for pets are hardwood!!! First room I got was dark and dingy the staff was awesome when I asked to switch. However the laminate hardwood floor was not clean as I used a wet hotel towel to clean it and it was FILTHY. The clientele is made up of truckers due to proximity of the highway, but at times I could smell people smoking outside my door. I got a great price and it was fine for my needs but just proves you get what you pay for.
Business response:
Thank you for taking the time to review your stay. We are pleased to know you liked our associates and that you found us to be a fair value. However, we are sorry for the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team in an effort that our future guest never encounter a similar issue. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Located on North side of Cincinnati with convenient access to highways.
Business response:
Thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are glad you liked our location, convenient to the highway. Thank you again, and we look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 3.2 star rating with 1,675 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.